If you’re a tech-enabled team who needs to scale without overpaying for enterprise sales software, you’ve found the right sales tool.
A new version of the Close Android app has been released.
Release notes:
Wondering why a field changed, or where a value came from? The Event Log has the answer. It shows every change made in your organization, who made it, and how it happened, including changes made by people, Workflows, integrations, the API, etc.
Open it from Settings -> Organization -> Event Log to see everything across your org, filtered by date, lead, event type, action, or user. You can also open it from a lead's menu or the Log tab on a lead's activity feed to see it just for that lead.
Every event has both a detail and a raw event view, actions are labeled with the feature behind them, and timestamps show in your local timezone. No more guessing, and no more support ticket to find out.
The same events are available programmatically. The Event Log API returns them on request, and webhooks deliver them to your endpoint as they happen, so you can pull changes from Close into your own reporting or audit tooling. Both are documented on the Close developer site.
The Event Log covers the last 30 days, it's available on all plans, and access matches the Event Log API, so a user needs either the Manage Organization or View All Leads permission to see it.
Version 9.3.0 of Close for macOS and Windows is now available.
Release notes:
For existing macOS or Windows users, this update will automatically download in the background and be applied on restart. You can download Close for macOS and Windows here.
Starting August 20, 2026, Close will require a verified email before you can create, update, or delete anything in your account. That covers adding and editing leads and contacts, logging activity, sending email and SMS, and completing tasks, both in the app and through the Close API. Read access is never affected and nothing is deleted.
If your email isn't verified yet, you'll see a banner at the top of the app with a countdown to the deadline.
Use it to send a verification email to the address on your account, then click the link inside to verify.
Unverified accounts become read-only on August 20 until the email is verified, including anything running through the Close API.
If your team uses a shared or bot login (like a general support@ address) that was never verified, verify it before August 20 so automations don't break.
Requiring a verified email limits abuse from throwaway accounts, which protects account security and sending reputation for every Close customer.
When you add an external phone number that was previously verified in your organization, Close immediately tells you it's already verified and adds it.
A new version of Close’s official ChatGPT plugin is now available.
This release includes new and improved tools for Notes, Tasks, Voice Agents, drafting emails, and retrieving Notetaker meeting transcripts.
A new version of Close’s Android app has been released with improvements to incoming call reliability.
With this update, incoming calls should be easier to answer and behave more consistently. We fixed issues that could prevent the answer screen from appearing, cause the app to crash, or leave your phone ringing after a call ended.
We introduced Microsoft Calendar support to the Book Live Meeting skill in Chloe and to Close Scheduling.
Any MCP client, including Close’s Claude connector, can now fetch Notetaker meeting transcripts using the new fetch_meeting_transcript tool.
You can learn more about Close’s MCP server, including our official integrations for Claude and ChatGPT, at developer.close.com.
Click the calendar icon in the app header to see your schedule for the day. If you have a meeting coming up today, it'll show automatically in the header as a heads-up.
Hover over any meeting and click the Chloe icon to chat with Chloe about it. Ask her to prep an agenda, draft a brief, or anything else you need before you hop on the call.
Chloe Chat now has access to an organization's Knowledge Sources:
You can now format your Opportunity notes with bold, italics, underline, strikethrough, links, and more right inside the Opportunity on a Lead page.
It works the same way as rich text in your Lead notes, call logs, and meetings. Just click into the note field on any opportunity and use the formatting toolbar that appears.
When Chloe needs to think through a request, you'll now see her reasoning. This context can be helpful for understanding how she arrived at a response.
We've shipped two updates to give admins more visibility and control over your Close org.
Restrict invites to approved email domains
We expanded the capabilities of Seamless Invites and Team Management. You can now set a list of allowed email domains in Settings → Team Management.
Any invite or signup attempt from an email outside that list will be blocked automatically.
This only applies to new members joining after the setting is enabled. Existing org members are not affected.
Get notified when a data export is initiated
Admins now receive an email whenever a data export is kicked off in Close. The subject line shows who requested it (e.g. Jane Smith initiated a Close export), and the body includes their email address.
The email tells admins:
This gives admins immediate, actionable awareness in case an export looks suspicious. Note: there's no way to stop an in-progress export from the email itself, so please contact Support if you need assistance.
We've rolled out a ton of new upgrades to Chloe Chat:
On the lead page you can now add file attachments to an Opportunity even when you're in view mode, no need to switch into edit just to upload a file. This is available under the Opportunity More (...) menu.
And when you are in edit mode you can now drag and drop files into the Attachments section for easier upload.
Chloe is an AI sales agent built directly into Close. She can call leads, qualify prospects, answer questions, book meetings, follow up automatically, enrich customer records, update CRM data, and help teams work inside Close through Chloe Chat.
Voice Agents
Chloe calls your leads, runs real conversations, and logs outcomes, summaries, and transcripts back to the lead record automatically. See Voice Agent Setup to get started. Available to U.S. customers only.
Chat (beta)
Your AI assistant inside Close. Ask about your leads, pull pipeline summaries, and take actions. See Chloe Chat. Available worldwide.
Scheduling meetings has always been tedious, but we built native scheduling capabilities in Close. Now, you can book a meeting with a customer or prospect directly from the Lead Page!
We currently support Google Calendar booking (Microsoft coming soon). It’s a matter of configuring Close Scheduling in Settings.
Don’t forget to check out our Setup Guide.
Close's official ChatGPT app is now available. Whether you need to generate a custom report, research and create a new lead list, get a summary of recent interactions with a customer, or create new Workflows - all you have to do is ask ChatGPT to take care of it for you.
You can assign Call Tasks to yourself or a member of the team as a reminder to a call a Contact at a specific date and time. Call Tasks are similar and appear on Leads and the Inbox in the same place as Tasks, but there are a few differences:
To learn more about Call Tasks, check out the Help Center.
Learn the how + why of Close in just a few minutes.
Get the gist of Close with a guided, B.S.-free tour.