Close vs. Other CRMs
Here at Close, we always value transparency and self-awareness. We don’t sugarcoat things.
In a space as saturated as sales software, we’re deeply connected to our target customer and the value we bring them as a growth partner. But we’re not the perfect match for everyone.
After analyzing our main competitors on the market—the other solutions you’re probably comparing us against—here’s how we stack up against each of them.
Where Close excels
For sales teams of <100 people
Simplifying tech: CRM + Email + Global Calling + SMS + Video
Qualifying large lead lists quickly
Straightforward & transparent pricing
Fastest onboarding + adoption ratings in CRM
Improving sales team’s productivity by 2x
Free support and migrations for all customers
Where Close is weaker
Not the best-suited for organizations needing built-in proposal generators, product/inventory management, or marketing features like landing pages or forms
Not designed for outside sales teams
How Close stacks up
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| Target sales team size | <100 | <5 | <100 | 100+ | 100+ | 250+ | 100+ | >5 | 100+ | <100 |
| Pricing | All‑inclusive, pricing publicly available | Low initial cost, many add-ons required when scaling | Low initial cost, many add-ons required when scaling | Sales call required, complex pricing with hidden costs | Sales call required, complex pricing with hidden costs | Sales call required, complex pricing with hidden costs | Sales call required, complex pricing with hidden costs | Low initial cost, many add-ons required when scaling | Sales call required, complex pricing with hidden costs | Low initial cost, many add-ons required when scaling |
| Budget | Best value | Affordable | Affordable | Expensive | Affordable | Very expensive | Expensive | Affordable | Expensive | Affordable |
| Customer success | Dedicated success team | Not available | Not available | Pay extra | Pay extra | Pay extra | Dedicated success team | Pay extra | Dedicated success team | Dedicated success team |
| Calling | Global calling built-in | Calling via third-party app | Calling via third-party app | Selective countries built-in | Calling via third-party app | US & Canada only as an add-on | Global calling with add-on purchase | Calling via third-party app | Selective countries built-in | Global calling with add-on purchase |
| Email automation | Built-in | Add-on purchase required | Limited | Add-on purchase required | Built-in | Add-on purchase required | Built-in | Add-on purchase required | Built-in | Add-on purchase required |
| Training & implementation | $0, customized onboarding | $0 | None | Add-on purchase required | Add-on purchase required | Add-on purchase required | $0 | Add-on purchase required | Add-on purchase required | $0, pre-recorded videos |
| Admin or developer needed? | No | No | No | Yes | Yes | Yes | Yes | No | Yes | No |
| Try Close → | More info → | More info → | More info → | More info → | More info → | More info → | More info → | More info → | More info → |
Trusted by the worlds fastest growing teams
Close = competitive + transparent pricing
Close is the highest-rated CRM by customers
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