Close CRM security and privacy

Learn how Close protects customer data. Explore our security practices and access current documentation in our Trust Center.

Security controls

Explore how we protect customer data.

Compliance & privacy

Compliance and privacy

SOC 2 Type II
Independently audited
Request Close’s independent audit report to review the audit scope and findings.
Request SOC 2 report
GDPR
EU data protection
Learn about Close’s responsibilities under GDPR and how we support customers’ data protection requirements.
GDPR information
CCPA
California privacy rights
Review our California privacy notice for information about our practices and California residents’ rights.
CCPA privacy notice

Security controls

Encryption at rest
Databases and other data stores containing sensitive customer data are encrypted at rest.
Restricted production access
Access to production databases, networks, and encryption keys is restricted to authorized users with a business need.
Network protection
Firewalls, network segmentation, and intrusion detection help protect production systems against unauthorized access.
Employee security
Security practices include employee background checks, confidentiality agreements, device management, and procedures to revoke access when employees leave.

Subprocessors

Close uses third-party providers to deliver our services. Selected providers include:

The current list, including provider purposes and locations, is maintained in our Trust Center.

Reviewing Close for your business?
Review security documentation and request access to our SOC 2 Type II report.
Visit our Trust Center
Have a privacy question?
Read our privacy policy to learn how we handle privacy and personal data.
Privacy information
Found a security vulnerability?
Report a potential vulnerability to our security team.
Report a vulnerability

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