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Our customers' success speaks for itself.

Great results get people talking. For over a decade, our customers' recommendations have fueled our growth. Here are their stories.

We measure ourselves by our customers' results.

More revenue. Faster sales cycles. Less busywork. See what happens when growing teams put Close to work.

We listen to every customer. Even when it stings.

Every customer rating goes straight to our team. The praise makes our day. The tough feedback makes Close better.

  • Promoter 9–10
  • Passive 7–8
  • Detractor 0–6

promoter-rating

  • Promoter RatingAPP2:08 AMName hidden

    Primary Org Name: Company hiddenPrimary Plan: ScaleSeats: 16

    NPS Rating: 10 (Promoter)

    this is an intuitive platform

  • Promoter RatingAPP5:09 AMName hidden

    Primary Org Name: Company hiddenPrimary Plan: ScaleSeats: 9

    NPS Rating: 8 (Passive)

    I enjoy the app very much, and Chloe has made things very easy as well!

  • Promoter RatingAPP5:57 AMName hidden

    Primary Org Name: Company hiddenPrimary Plan: EnterpriseSeats: 19

    NPS Rating: 9 (Promoter)

    I like it, it works but its expensive

  • Promoter RatingAPP9:54 AMName hidden

    Primary Org Name: Company hiddenPrimary Plan: GrowthSeats: 31

    NPS Rating: 10 (Promoter)

    Close continues to prove itself as an effective platform for efficient sales communications and book hygiene

  • Promoter RatingAPP11:05 AMName hidden

    Primary Org Name: Company hiddenPrimary Plan: SoloSeats: 1

    NPS Rating: 5 (Detractor)

    desktop app is trash; been stuck in a login loop for months. some basic ux features missing in the web ui. auto ai transcription of calls not included last time I checked. no clear view of recently active deals for me to work through - I have to make my own view and access via api. otherwise: better ux than pipedrive and faster ui. built in calling is quite good.

  • Promoter RatingAPP12:06 PMName hidden

    Primary Org Name: Company hiddenPrimary Plan: GrowthSeats: 3

    NPS Rating: 10 (Promoter)

    It's literally the best most easy to use CRM and I have already recommended it

  • Promoter RatingAPP1:04 PMName hidden

    Primary Org Name: Company hiddenPrimary Plan: ScaleSeats: 2

    NPS Rating: 10 (Promoter)

    Everything about Close is fantastic.

    1reactions

  • Promoter RatingAPP1:10 PMName hidden

    Primary Org Name: Company hiddenPrimary Plan: ProSeats: 16

    NPS Rating: 10 (Promoter)

    Ease of use.

  • Promoter RatingAPP2:09 PMName hidden

    Primary Org Name: Company hiddenPrimary Plan: StarterSeats: 2

    NPS Rating: 10 (Promoter)

    tasks feature with emails is quite useful!

  • Promoter RatingAPP2:52 PMName hidden

    Primary Org Name: Company hiddenPrimary Plan: ProSeats: 81

    NPS Rating: 10 (Promoter)

    It's very orderly.

  • Promoter RatingAPP4:15 PMName hidden

    Primary Org Name: Company hiddenPrimary Plan: GrowthSeats: 4

    NPS Rating: 10 (Promoter)

    It's very simple to use, does everything that I need to do, and it's affordable.

  • Promoter RatingAPP6:45 PMName hidden

    Primary Org Name: Company hiddenPrimary Plan: EssentialsSeats: 1

    NPS Rating: 7 (Passive)

    It've very good and clean but missing alot of features that are missing

  • Promoter RatingAPP11:52 PMName hidden

    Primary Org Name: Company hiddenPrimary Plan: ScaleSeats: 10

    NPS Rating: 8 (Passive)

    Easy to use. Reduced 2 stars as its expensive.

Don't take our word for it. Take theirs.

Thousands of reviews from the people who use Close every day.

Yes, we have a Slack channel for customer love.

When customers say something that makes our day, we share it with the whole team. These are real posts from our team, straight from the channel.

customerlove

  1. Kate P.6:38 AM

    A HubSpot user evaluating multiple CRMs, seeing Close for the first time

    Screenshot 2026-09-01 at 9.36.13 AM.png

    Call transcript: "Showing me on screen that looks better than anything I have seen in market. Amazing."
    12reactions6reactions3reactions1 reply

  2. George L.1:26 PM

    Tried HubSpot and Pipedrive for a day each. Came back.

    image.png

    Customer message, transcribed below
    “I used hubspot just a day before and also pipedrive for a day, but close is so much better because it has just what i need and not stuff i dont need.”
    4reactions1reactions6 replies

  3. Tamina S.10:33 AM

    Shoutout to @Fernanda Leao!!!!!

    Screenshot 2026-06-03 at 10.33.10 AM.png

    Customer email: "Fernanda is amazing! Thank you for your help, she just made my life so much easier! Please assign her as my support contact for all things Close.com in the future."
    15reactions8 replies

  4. Fanni F.4:41 AM

    Had a call with a customer who came back to Close from another cheaper CRM they switched to, because of Chloe. Well done, team!

    CleanShot 2026-06-19 at 13.40.21@2x.png

    Call transcript, transcribed below
    “When you guys got your AI voice bots in, that’s actually pretty neat. And we loved it. We tried it with a couple of customers. They loved it. They couldn’t tell the difference.”
    12reactions

  5. Katrina H.12:19 PM

    Our customers just realizing what a genius @Keela is!

    CleanShot 2026-06-16 at 15.18.39@2x.png

    Customer email: "How can u be so genius and so fast!? Geez... and my bad didnt see that at all but now I see Solved. Thanks to you Keela! cheers!"
    9reactions

  6. Joseph S.10:21 AM

    Some well deserved love for @katie.kemp

    Screenshot 2026-08-06 at 1.18.35 PM.png

    Customer email: "You've been very helpful over the last couple of months. I commend you on the work you do for Close. We're lucky to have you around!!"
    27reactions7reactions1 reply

  7. Keela F.2:23 PM

    Appreciation for what's being built!

    CleanShot 2026-09-04 at 17.21.49.png

    Customer email, transcribed below
    “You guys have really added some great stuff over the past few months. I was trying very hard to go to Go High Level for the automations… but I am back with a deep appreciation for what is being built!”
    14reactions

  8. Joseph S.8:59 AM

    Some love for @Jurica's work

    Screenshot 2026-07-03 at 11.58.28 AM.png

    Customer email: "All clear. Also, the email batch delete utility was helpful. I am good to go. 5/5 stars on support."
    5reactions

  9. George L.11:59 AM

    Support win of the day

    image.png

    Customer email, transcribed below
    “Fixed it, thank you. Your guys’ support team is really good. Not even comparable.”
    10reactions8reactions6 replies

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