Have you ever seen a comparison page where the “challenger” comes out better than the company writing the comparison?
Exactly. Neither have we. So when we set about comparing our sales productivity platform to others we wanted to take a different approach. Here’s the approach we’re taking:
When comparing these two products, the main difference that stands out is price and functionality. HubSpot Sales offers no inbound calling, no SMS, no historical import of email conversations & no bulk email features. To top that, HubSpot Sales has additional costs associated in the form of setup fees, third-party apps and a minimum payment for 10 users if you’re on the Enterprise plan ($14,400 annually).
|Target sales team size||<100||100+|
Pricing publicly available
|Sales call required
Complex pricing with hidden costs
|Customer success||Dedicated success team||Pay extra|
|Calling||Global calling built-in||Selective countries built-in|
|Email automation||Built-in||Add-on purchase required|
|Training & implementation||$0 customized onboarding||Add-on purchase required|
|GetApp "ease of use" rating||4.7 / 5||4.4 / 5|
|Admin or developer needed?||No||Yes|
“After 30 days of evaluating HubSpot & other CRM Systems, we picked Close as our perfect solution! HubSpot's lack of complete email integration and their sadly basic CRM reporting killed them for us. The features that made us choose Close over HubSpot were full email integration, call logging/recording & a good API. Three weeks in, we’re pretty happy with Close. We’ve gotten our integrations done, and our sales team is really loving life right now.”
The rest of this document will help you understand why we think Close is a better alternative to HubSpot both in terms of value and pricing.
HubSpot is a good standalone CRM, but a lot of the critical functionality required by a high-performing sales team is highly dependent on expensive third party applications.
There are also some key sales functions that, even with a third-party app, you just cannot perform using HubSpot. Whereas with Close they’re all built-in.
|Backup Calling Provider|
|Automatic Call Forwarding|
|Manual data migration service|
|Historical import of email conversations|
|Inbound calls in CRM|