How does email work inside Close CRM?

Close CRM has built-in email functionality, allowing you to send, receive, and track emails directly from your CRM. With two-way email sync, all email conversations are automatically logged under the correct contact, keeping everything organized without manual data entry.

Can I send bulk emails in Close?

Yes! Close allows you to send bulk emails to targeted lead lists using Smart Views, ensuring each email is relevant and personalized. This helps you reach multiple prospects at once while maintaining a human touch.

Does Close support automated email follow-ups?

Absolutely. With Automated Workflows, you can schedule follow-up emails, set up multi-step outreach sequences, and ensure no lead slips through the cracks—all without manual effort.

How does Close improve email tracking and engagement?

Close provides email tracking so you can see when leads open your emails, click on links, and engage with your content. You’ll receive real-time notifications and insights to optimize follow-ups and improve response rates.

How does Close help with email deliverability and compliance?

Close CRM includes built-in safeguards to improve deliverability and prevent your emails from landing in spam. Features like sending limits, unsubscribe management, and compliance tools help protect your sender reputation while keeping your outreach effective.

Email outreach that closes deals

Built into Close CRM, our email tools help you send, track, and automate sales emails—so you can engage leads faster, stay organized, and close more deals.

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Email features

Powerful email tools, built right into Close CRM—so you can send, track, and automate sales emails without leaving your pipeline.

Two-way email sync

Sync your Gmail, Outlook, or other email accounts so every sent and received email is automatically logged in Close—no manual tracking needed.

Email tracking & insights

Get real-time notifications when emails are opened, track response rates, and optimize outreach based on real engagement data.

Bulk email & smart views

Send targeted bulk emails to lead lists using Smart Views—ensuring each message is relevant while saving time on outreach.

Automated email sequences

Set up automated follow-ups and email workflows to stay in touch with prospects at the right time, without manual effort.

Templates & snippets

Create and share email templates and reusable snippets to speed up responses and maintain a polished, professional tone.

Optimized deliverability

Stay compliant with sending limits, manage unsubscribe rates, and avoid spam filters—so your outreach reaches the right people.

Email, built for Sales

Close CRM includes built-in email communication with a unified inbox, powerful automation, and smart features to streamline your sales outreach—all in one place

Sync Gmail, Outlook, and more

Centralize your workflow in just one place: your CRM. Close talks seamlessly to your email providers to pull all conversations into one place.

Bulk email

Specify which leads you want to receive your emails based on the Smart View, and enroll accordingly. With emails sent via Close, you can always customize send times and track engagement—especially useful for bulk blasts.

Powerful automation

Employ multi-channel Workflows to streamline outreach. Use templates, set triggers, and track cadences.

Additional features

Close's email tools include powerful features like our AI email editor, sharable templates, undo send, and one-click snooze. Plus, toggle between multiple email accounts, and gain dynamic lead data via Template Tags.

Trusted by the worlds fastest growing teams

Close’s user-friendly interface and powerful automation features have saved us numerous hours on repetitive tasks, allowing us to concentrate more on closing deals.