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Set the direction
Use this template
A sales strategy empowers you to accomplish two important objectives: Translate company goals into sales and align your sales team’s day-to-day actions with the company’s priorities.
However, developing a sales strategy can be confusing and frustrating, especially since there are no one-size-fits-all solutions. Use this template to create a custom, scalable sales strategy.
Each section below has a checklist. Work through them in order with your team, and check items off as you go.
Develop S.M.A.R.T. goals
A successful sales strategy begins with solid goals. Goals should be Specific, Measurable, Attainable, Realistic, and Timely (i.e. deadline-based).
Bad goal: “To grow sales.”
Good goal: “Hit $100k in revenue by the end of the 1st quarter.”
Set your goals
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Create an ideal customer profile
An ideal customer profile describes an organization which receives value from your solution and provides value to your company. Read How to create your ideal customer profile for more tips.
Define your ideal customer
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Study the competition and create a value proposition
How does your product create value for customers, especially compared to your competitors’ products?
Map the competition
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Create your minimum viable sales documentation
Establishing and improving upon a sales strategy means documenting your process. These documents aren’t meant to be perfect; they’re meant to get your team selling ASAP. Read Minimum viable sales documentation for more tips.
Gather your entire sales team and spend an hour at max on writing:
Write your sales documents
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Need a starting point? See these sales pitch scripts, these cold email templates, and the Sales Objections Template.
Build the team and pipeline
Hire, onboard, and organize salespeople
Invest in hiring and training the right people. Read The ultimate sales hiring guide for B2B startup founders for more tips.
Hire sales reps
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Onboard sales reps. A structured onboarding process is the difference between a successful and unsuccessful sales team. Read How to onboard a sales team in 4 weeks for more tips.
Onboard sales reps
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Organize sales reps. There’s no right or wrong way to organize teams. What works best depends on the nature of your product, team, and sales process. Read 3 models of effective sales team organization for more tips. Select one of the following options:
Organize sales reps
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Establish benchmarks
Ensure the company, sales team, and individual sales reps are aligned.
Set revenue benchmarks
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Create a compensation structure for sales reps
A good compensation structure aligns sales reps’ interests and activities with the company’s goals. Read Startups: This is how you design a winning sales commission structure for more tips.
Design compensation
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Decide upon a lead generation method
Where are your ideal customers? How do they prefer to be communicated with? What are your available resources?
Use these questions to decide whether to use outbound lead generation, inbound lead generation, or a combination of both. Read Inbound or outbound sales: which one should you focus on? and B2B lead generation basics for startups for more tips.
Choose your lead sources
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Distribute leads to reps
Set lead volume
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How will leads be assigned? Select an option:
Assign leads
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Measure and run the process
Track sales data
Tracking sales data for each rep helps you create accurate benchmarks and sales forecasts. Focus on three simple metrics. Read Data-driven sales: The 3 cold calling and emailing metrics that matter for more tips.
Track three metrics
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Collect leads and sales activity data in one place
Leads and sales activity data should be easy to input and access for the best results. Select one of the options:
Choose where your data lives
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Contact leads
Experiment to see which contact methods work for your team. Read Follow up like a champ for more tips.
Plan your outreach
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Qualify leads
Qualifying is the difference between selling to the right customers or wasting time on the wrong ones. Read How to qualify prospects and leads for more tips.
At the end of a qualifying conversation, reps should know the following about prospects:
What reps should know after qualifying
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Win and improve
Ask for the close
There is no “perfect moment” to close prospects. As soon as a lead is qualified, reps should ask for the deal. Read How to close a deal and 13 killer B2B sales questions for more tips.
Set closing guidelines
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Manage objections
Manage objections as early as possible. Read 10 objection handling techniques for more tips.
Prepare for objections
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Deliver the sales presentation (if applicable)
Based upon your team’s sales style, decide which sales presentation(s) is needed to move the deal forward. For demos, read How to give product demos that sell.
Choose your presentation
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Negotiate
Empower sales reps to negotiate from a position of strength. Read How to negotiate like a pro for more tips.
Set negotiation rules
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Finalize the deal
Set customers up for long-term success while managing their expectations.
Set up new customers
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Congratulations
By investing the time into creating a sales strategy, you’ve set your sales team and company up for great success. Winging it is for amateurs; to create a predictable and scalable sales process, you have to define and measure the metrics and activities that matter.
For the best results, treat your sales strategy as a living, breathing document. It isn’t the type of thing that’s done once and finished forever. As you experiment and learn what works for your team, update and refine your sales strategy for continuous improvements.
Frequently asked questions
How do you create a sales strategy?
Start with S.M.A.R.T. goals, define your ideal customer, and study your competitors to shape your value proposition. Then document your sales process, hire and organize reps, set benchmarks, choose lead sources, track your metrics, and agree on how reps qualify, close, and negotiate. Revisit the strategy as you learn.
Use this template ↗What is an example of a S.M.A.R.T. sales goal?
“Hit $100k in revenue by the end of the 1st quarter” is specific, measurable, and has a deadline. “To grow sales” is not. Write your goals down and check each one against all five criteria: specific, measurable, attainable, realistic, and timely.
Develop S.M.A.R.T. goals ↗Which sales metrics should you track for each rep?
Focus on three: activity (emails sent, calls made, in-person visits), quality (decision makers reached and qualified), and conversions (decision makers who moved to the next step and who were closed). Tracking these per rep helps you set accurate benchmarks and forecasts.
Track sales data ↗How should you organize a sales team?
There is no single right way. The template lists three models: the island, where reps work alone; the assembly line, where each rep has a specialized role such as SDR or account executive; and pods, where a group of specialists owns the full journey of specific customers.
Hire, onboard, and organize salespeople ↗