Close vs Other CRMs

Close vs Other CRMs

Here at Close, we’re pretty clear about what our strengths and weaknesses are. After analyzing three competitive CRMs on the market—Pipedrive, Salesforce and Hubspot—here’s how we stack up against each of them.

Where Close is particularly strong:

  • Small & Medium Sized businesses (sales teams of <100 people)
  • All-in-one platform (CRM + Built-in Calling + Email Automation)
  • Qualifying large lead lists quickly
  • Calling anywhere globally (power dialer / predictive dialer / etc)
  • Straight-forward & transparent pricing (no hidden fees / upselling / consulting cost)
  • Easy to learn & get started
  • Improve sales team’s productivity
  • Dedicated success team for all customers

Where we’re a little weak:

  • Not the best-suited CRM for large enterprise organizations
  • Not mobile-friendly or designed for outside sales teams
  • Lack of advanced customization capabilities
Pipedrive logo Close logo Hubspot logo Salesforce logo
Ideal sales team size <5 <100 <150 250+
Price transparency Cheapest solution at first, lots of add-ons when team scales All-inclusive, straight-forward Complex pricing, hidden costs Complex pricing, hidden costs
All-in pricing range (per user annually) $1,400 - $4,000 $500 - $1,400 $2,000 - $5,000 $3,000 - $8,000
Budget Cheapest Best value Expensive Very Expensive
Customer success Not available Dedicated success team Pay extra Pay extra
Calling Calling
Third party app
Global calling
Built-in
Selective countries
Built-in
US & Canada only
Additional product
Email automation Additional product purchase Built-in Additional product purchase Additional product purchase
Training & implementation cost $0 $0 Pay extra Pay extra
($120-250/hour)
Info signComparison data is based on an analysis from Q1, 2019

Close is the highest rated CRM by customers

Software Advice logo
5/5
Capterra logo
5/5
Capterra medal - Best ease of use 2018
G2 Crowd logo
4.3/5
G2 Crowd medal - Winter 2019 Leader
GetApp logo
4.8/5

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