Liz Stephany

Liz Stephany is the Vice President of Customer Experience at Close, where she leads the sales and customer success teams helping thousands of small businesses hit their sales goals. A long-tenured member of Close's leadership team, she helped build the company's approach to customer success and co-created the Close Sales Academy's Prospecting & Lead Management certification. She writes about customer success, sales coaching, and building high-performing customer-facing teams.