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Product Updates

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Improvement

October 2025 Improvements

October 2025 Improvements

Workflows

  • All workflows now display a hint showing whether they run once per contact or every time they're triggered.
  • Workflows now stay on the edit screen after saving, making it easier to make multiple changes. After creating a new workflow, you are redirected to the workflow detail page.
  • Workflow search now consistently finds results using partial word matching.
  • The workflow task icon has been updated to help differentiate it from a completed workflow step.
  • Fixed a bug where pressing Cmd+Enter on macOS or Ctrl+Enter on Windows while editing workflow steps could cause unexpected updates.

Telephony

  • Users will see improved error messages when microphone access is denied or unavailable.
  • The phone popover now allows reconnecting to the calling service to resolve errors.

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