TimelinesAI has launched a Close integration that automatically syncs WhatsApp messages to your leads—using Close's new WhatsApp activity type.
With this integration, you can:
- Automatically create new leads when a WhatsApp chat comes in and no matching contact exists
- Log WhatsApp messages as native activities in the Close timeline—including text, locations, and attachments up to 25MB
- Match messages to leads using phone numbers in international format
- Assign lead ownership based on who owns the WhatsApp chat, the WhatsApp account, or fall back to the integration owner
For more details and setup instructions, see TimelinesAI's Close CRM Integration Guide.
Note: The WhatsApp activity type is also available via the Close API and Zapier—ideal for tools like Superchat or custom-built integrations.
