Track and categorize the results of your calls and meetings with Call + Meeting Outcomes. With this feature, you can:
- Categorize conversation results - Create your own custom outcomes to track the results of your calls and meetings.
- Set outcomes during or after conversations - Easily mark the outcome of calls and meetings to better understand conversation effectiveness.
- Automate outcome tracking - When using voicemail drop, the designated outcome is automatically set.
- Create custom outcomes - Add your own outcomes with descriptions to match your team's specific workflow and terminology.
- Report on outcomes - Filter and report on activities with specific outcomes to measure your team's performance.
Call + Meeting Outcomes is available on Growth and Scale plans. Visit Settings > Communications > Outcomes to customize your outcome options, or visit our help center to learn more.