Creating qualified sales conversations on LinkedIn is crucial for building a successful sales pipeline in today’s B2B landscape. However, many professionals feel overwhelmed by the platform’s noise, unsure of how to get started or stand out.
Do you recognize yourself in any of the following statements?
We recently sent out a survey, and 90 percent of all respondents' complaints about LinkedIn aligned with one of those statements. This is a shame because LinkedIn is still one of the most powerful sales tools, especially if you are in B2B sales or marketing.
Knowing this, my company developed a six-phase social selling process on LinkedIn to help our clients create more sales conversations and build a sales pipeline with qualified leads.
So, let’s take a look at the process and a few of the strategies we teach in each phase.
The first phase is mindset. If you or your employees have not bought into the concept of “social selling” with LinkedIn, you’ll have an abysmal adoption rate. Therefore, the first strategy is to help set your own (or your employees') mindset.
One easy way to do this is to share some of the statistics and results that will help convince them that LinkedIn really is relevant to their success - and that they can most definitely win more sales with it!
You can even use some of the following pertinent stats found in our own state of digital sales report:
The second step is building a strong personal brand by developing a “buyer-centric” profile. The last thing you want is for someone to Google or find you on LinkedIn, travel to your LinkedIn profile, and opt out of working with you because you have such an abysmal presence!
LinkedIn has three types of profiles: those that will attract more views and engaged prospects, mediocre profiles that elicit a “meh” experience, and profiles that can cost you business. I don’t have the latter!
If you have a team of people working with you, consider creating a template for them with things like:
Make it as easy as possible for them to create a profile that proudly represents your company! You want your employees’ profiles to be a resource, not a resume.
To enhance your profile, consider leveraging Close's LinkedIn Headline Generator and LinkedIn Summary Generator. These AI-driven tools help craft impactful, professional headlines and summaries that resonate with your audience, elevating your brand on LinkedIn.
The third phase of our process is learning how to engage on LinkedIn. Most people think connecting is next, but that is not true.
As with any networking event - you would never walk up to somebody and shove your business card in their face before at least asking their name, where they are from, and what they do. Hopefully, you’d be even more discreet than that! You also don’t want to enter relationships on LinkedIn that way. You must earn the right to connect by:
Let’s discuss the second point. Remember that stat from above? 84% of B2B buyers start the purchasing process with a referral, and 90% of all B2B buying decisions are influenced by peer recommendations. Referrals are the best way to start a conversation on LinkedIn.
The fourth phase is learning to connect. And you must do this after you earn the right.
Look for engagement triggers! People viewing your profile is a big one. If someone has viewed your profile, you’ve earned the right to communicate with them and invite them to connect.
Of course, if you have been referred to someone and started a conversation, by all means invite them to connect. And don’t forget to bring your mobile phone when you go to conferences, trade shows, or events.
Those are great opportunities to invite the people you meet to connect on LinkedIn. There’s even a nifty QR code feature on LinkedIn Mobile that will make it super easy. You can even create a LinkedIn QR code using any of these best QR code generators.
Once you’ve connected with your prospects, feed them with created and/or curated content. You want to stay at the top of your mind with them. This will also position you as a thought leader and a trusted advisor within your industry. That’s the goal! To convert people from thinking of you as an annoying pesky salesperson to a trusted advisor.
Even if you are not a marketing genius, you can still create or curate information for your audience. Think of a question you get asked all the time...now write out the answer, create a video with the answer, or find the answer in your existing blog (if you have one). Share that answer in an update and repeat.
Here are some strategies to help get your content seen and engaged with:
The final phase is setting up a cadence. Make sure that you are doing a little bit of activity every day! This includes (at least at first) booking time in your calendar to do the social selling LinkedIn activities, creating checklists of what needs to be done each day/week/month, and following through.
You might find some of these activities more accessible to do on your mobile phone during your commute (as long as you are not driving). Or you might find it easier to do it in the morning before your day, at lunchtime during the break, and in the evening while watching Netflix.
By simply following our six-phase process, and doing a little bit every day, you will absolutely fill your pipeline with more high-quality prospects, start more conversations with qualified leads, and close more deals!
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