KrispCall CRM Integration
Log all KrispCall interactions in Close. Personalize service with a comprehensive client record, even in future interactions. Gain data-driven insights to improve sales, customer support, and overall business telephony.
With KrispCall and Close, you can take advantage of the following benefits and more:
Click-to-Call: Initiate calls directly from Close contact records without switching apps or manually dialing numbers.
Automatic Call Logging: Every KrispCall interaction automatically logs within Close after the call, including duration, type, and caller information.
Centralized Customer Data: Unify customer data like call details, contact information, and interaction history within Close for a holistic view.
KPI-based Report Dashboard: Access a dedicated report dashboard with KPIs based on your KrispCall data to identify areas for improvement.
Enhanced Customer Experience: Agents can access complete customer information during calls, enabling personalized interaction.
Improved Workflow Efficiency: Eliminate app switching and automate repetitive tasks like call logging, freeing up time for agents.
Deeper Data Visibility: Gain insights into your business telephony with data from both Close and KrispCall to make informed decisions.