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Product Updates

If you’re a tech-enabled team who needs to scale without overpaying for enterprise sales software, you’ve found the right sales tool.

Improvement

Sequence Enhancements

Sequence Enhancements
  • New call pausing experience: The 30-second auto-pause logic for sequence calls has been removed. A new "Mark as Responded" button on the call itself lets you manually pause the sequence and mark it as responded.
  • Improved response detection: Any incoming email, SMS, or answered call — as well as any outbound call where the user marks the contact as having responded — will now automatically pause the sequence and mark it as responded.
  • Enrollment changes: You can now enroll a contact into a sequence even if they lack the contact information needed for all steps (e.g., no phone number on a sequence with calling or SMS steps). Those steps will simply be skipped rather than blocking enrollment.
  • Processing changes: Sequences now continue past steps that error in an unresolvable way (e.g., bounced emails, failed calls, undeliverable SMS). Future steps of the same type are skipped to avoid compounding issues, but other step types can still be attempted.

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