Improvement
- Customers with an approved A2P 10DLC campaign will automatically receive SHAKEN/STIR Level A attestation.
- The Call Assistant transcript UI has been updated with distinct colored icons per user and a refreshed layout, making transcripts easier to read and scan.
- If a new contact appears in an email thread within a Lead, you can now add them as a contact in one click.
- Easily copy and share a lead page URL.
- Mobile app updates:
- Push notifications for incoming SMS, missed calls, and new voicemails
- Option in call settings to disable inbound calls to your device
- Quick action buttons (Email, SMS, Call)
- Search bar now always visible instead of appearing in a popover
- New Zapier version with improved Notes actions.
- Updated thumbnail display for attachments and improved spacing in the Lead Activities list.
- SMS replies now automatically use the same phone number that sent the original message (if still available).
- Voicemail email notifications now link directly to the Lead with the voicemail filtered in the activity feed.
- Failed emails can now be edited and re-sent.
