Product Updates

@mentions and Commenting

We've released a few new additions to Close to help you collaborate with your team.

@mention other users and groups in notes

You can now @mention users and groups within notes and activities. Any user that is mentioned will receive a notification via email that links them directly to the activity in Close.

We hope this allows to collaborate more efficiently, rather than creating tasks that reference notes or other activities on the lead.

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Comment on activities

You can also comment directly on various objects and activities in Close. This should make discussions with leads, calls, opportunities, etc. much more seamless in Close, avoiding the need to have those internal conversations outside of Close.

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We hope both features allow you keep more of your conversations in Close so you always have the most context when interacting with your leads.