Product Updates

May Roundup

The team spent part of May building on our existing features, from the Custom Fields to SMS.

• Custom Fields now support descriptions. Descriptions can be added to both Lead and Contact Custom Fields while creating/editing, and are visible on the lead page sidebar for each.
• Expanded SMS to more countries (Belgium, Denmark, France, Israel, Puerto Rico, and South Africa).
• Previously, an incoming call to an empty group number would be dropped immediately. Now, we handle forwarding and voicemail recording properly. We also notify all the active users in the organization about the missed call or voicemail.
• Previously, an incoming SMS to an empty group number would be logged on the relevant Lead(s), but it wouldn't notify anybody. Now, it notifies all the active users in the organization.