All sales headsets aren’t created equal. If you want to be effective, you need the perfect one.
While there isn't a headset that will fit everyone, we know a few excellent models suitable for various office settings and individual needs.
Read on to learn more.
8 Best Headsets for Sales Teams to Nail Their Calls
Now that you know what to look for in a sales headset, let’s explore our top picks. You may find something you want in the list below.
1. Jabra Evolve 75: Best for Sales Teams in an Open Office
Jabra Evolve 75 offers three of the most outstanding features of a modern salesperson’s headset (and more): Active Noise Cancellation (ANC), crystal-clear audio, and up to 18 hours of talk time (battery life).
If you work in an open office and prefer a wireless headset, this is the most effective option you can go for. The reason?
For starters, it’s effective at countering ambient and low-frequency noises, such as AC humming and any noise resulting from transit.
It also comes with an integrated busy light that acts as a do-not-disturb signal to fellow team members. This feature minimizes interruptions during sales calls and gives you an immersive experience while fully focused.
What we love most is the Bluetooth range of 100 meters from your laptop and 33 meters from your smartphone. Want to saunter around a bit while making calls? Jabra Evolve has got you covered.
Pros:
- Works with all Unified Communication Platforms
- Comfortable enough for all-day wear
- Has a listen-in feature
Cons:
- It’s a bit pricey
Cost: $249.99 at the time of publication
2. Discover D722U: A Wired Headset for Work-from-Home Sales Professionals
Are you a work-from-home salesperson? We know you’ll be here. And that’s why we’ve included Discover D722U in this list.
Discover provides durability, comfort, and compatibility. Even though it’s wired, with both USB-A and USB-C connectivity options included, you can easily connect to your preferred device.
The Kevlar-reinforced cord and robust plastic construction protect against drops and sharp objects, ensuring a long-lasting headset that can withstand the demands of daily use. Whether it's accidental drops or encounters with your desk chairs, this headset is built to endure.
Discover works perfectly well with RingCentral, Teams, Avaya, Jive, Vonage, Nextiva, 8x8, Voice Dictation, or other softphone applications, which enhances your communication experience.
My favorite part? The hearing-protection feature automatically blocks out any sudden loud sound beyond 118 dB.
Pros:
- 330-degree rotating microphone
- One of the best noise-cancellation technology ever
- Comes with sidetone
Cons:
- The gadget could be lighter for more comfortable all-day wearing
Cost: $79.99 at time of publication
3. Sennheiser Momentum 4 Wireless: Best Battery Life
Sennheiser is a household name in active noise cancellation (ANC). But the launch of Momentum 4 Wireless took the whole industry by storm.
Starting with the battery, it boasts a ridiculously long battery life of 60 hours and a maximum audio resolution that enables you to listen to high-quality music continuously.
To get a unique sound experience, you can modify the sound to suit your tastes.
A USB-A to USB Type C cable and a 2.5mm to 3.5mm TRS wireless cable are extra extras if you want to use it with non-Bluetooth devices.
You can use the Sennheiser Smart Control app to control your listening experience. The best part? You don’t always have to have it on your phone to use the headset. You can uninstall the app when you’re done tinkering with the settings.
But what stood out to me about Sennheiser is the Smart Pause feature, which automatically pauses your music and puts the headset on standby whenever you take it off your head. The feature also allows you to tell the headset to automatically hold any calls you have going on until you return.
Touch gestures control functionalities.
Pros:
- Exceptionally long battery life
- Adaptive noise cancellation
- Two years warranty
Cons:
- The Smart Pause feature is very sensitive; even changing your sitting position can make it pause.
- Users have complained of the app getting glitchy sometimes
- Touch control is so responsive that it can record a mere touch for adjustment as a gesture.
Cost: $280 (with discount) at time of publication
4. Apple AirPod Max: Best for Apple-Loving Salespeople
Love your AirPod earbuds? the Apple AirPod Max is a way to stick to your favorite brand without losing any of the features you value in a headset.
The Apple AirPods Max is a premium over-ear headset with exceptional audio quality, making it ideal for sales calls.
High-fidelity sound reproduction, active noise cancellation, and crystal-clear voice transmission allow you to effectively engage with clients or prospects.
The headphones provide a comfortable fit with breathable mesh, memory foam ear cushions, and an adjustable headband, ensuring long-lasting comfort during extended calls.
Wireless connectivity and intuitive controls allow for seamless use, while the long battery life ensures reliability throughout the workday. The high-quality microphones and advanced noise reduction algorithms clearly capture the user's voice, delivering exceptional call quality and professionalism.
Pros:
- Transparency mode for hearing your surroundings without taking off the headset
- High-end noise cancellation
- Soft earpieces are comfortable to wear all-day
- Insane build quality
Cons:
- No cable for wired listening
- For its price, its battery life isn’t quite impressive.
Cost: $440.82 at the time of publication
5. Bose QuietComfort 45: Best Sound Quality
If sound quality is your top priority, the Bose QuietComfort 45 wireless headphones are what you’re looking for. These babies are like magic when canceling out all those annoying outside noises that can be distracting while making calls.
Plus, you can groove around without losing connection. Its Bluetooth range stretches up to 9 meters (30 feet).
The TriPort acoustic architecture takes you to a new level of depth and immersion. It's like being wrapped in a sound acoustic hug. And get this: no matter how loud or soft you like the volume, the optimized Active EQ keeps everything balanced. This makes it a great option for listening to music between calls as well.
The QuietComfort 45 headphones have a split personality. In "Quiet Mode," you'll be in your little world of blissful noise cancellation. Need to stay aware of your surroundings? Switch on "Aware Mode" and groove to your tunes while keeping an ear on what's happening around you.
It's like having a personal concert without missing out on life's surprises.
Pros:
- Best sound quality
Cons:
- Not equipped to handle multi-device switching
- Active noise cancellation isn’t top-notch
Cost: $218.99 at time of publication
6. Logitech G355 Wired Gaming Headset: the Budget-Friendly Option
Although it’s meant for gaming, this headset is versatile enough to cater to the needs of salespeople.
Weighing a mere 8.5 oz (240 g) and featuring a suspension headband, this wired headset offers a lightweight design and customizable fit for hours of comfortable sales calls, gameplay, and playback.
With its plug-and-play functionality and 3.5 mm audio jack, the G355 headset allows quick and easy connection to your PC, laptop, gaming consoles, and select mobile devices.
The conveniently located volume roller on the ear cup and the flip-up mic allow for effortless muting and easy positioning.
Pros:
- Lightweight comfort
Cons:
- Noise cancellation is weak.
- No Bluetooth
Cost: $48 at time of publication
7. Sony Wireless Noise Canceling Headphones: Best for Field Sales Reps
Sony stands out because of its Automatic Artificial Intelligence Noise Canceling function (AINC), which analyzes and adapts to ambient sounds around you, automatically selecting the most effective noise-canceling mode.
Whether on a long flight or commuting to work, enjoy uninterrupted concentration with the world’s noises canceled out.
For instant music streaming, the NFC One-Touch feature allows you to connect your NFC-enabled device effortlessly with a single touch. Tap your device on the N-mark of the headphones for a quick and seamless connection.
Additionally, with Ambient Sound mode, you can customize your listening experience to stay aware of essential everyday sounds, such as traffic noise and transport announcements, while enjoying your music.
Pros:
- Great mic for phone calls
Cons:
- It doesn’t come with a case for protection, so it’s not easy to carry around
- Noise-canceling strength is average
Cost: $240 at time of publication
8. Jabra Evolve2: Best Mid-Range Wireless Headset Option
Looking for a high-quality sales headset that won't break the bank – but still offers the features you need, like a long battery life and super comfortable earpieces. Plus, it's wireless, so you can go hands-free, and wire-free.
Jabra Evolve2 65 wireless headphones feature memory foam padding and an angled design to eliminate background noise. Keep in mind that this is "passive" noise cancelation (not active, which uses noise to cancel out background noise). They also have three microphones for better sound quality.
One of the best features of this headset is the battery life--it will last 37 hours on a single charge, so you can go almost all week without charging.
Pros:
- Long battery life
- Affordable compared to higher-end headsets
Cons:
- Passive noise canceling, so it is not ideal for loud offices
Cost: $193.21 (on Amazon) at time of publication
5 Sales Headset Features You Don’t Want to Compromise On
If you’re making sales calls, you’re on the hot seat. The last thing you want is a creepy headset with bad audio quality and erratic connectivity. Dropped calls equal dead deals; we don’t want that for you.
So, look for a high-quality sales headset with these features.
Comfort and Durability
Sales calls will take up much of your time as a salesperson. Therefore, your headset's comfort and durability are crucial.
A comfortable headset ensures you can wear it for extended periods without discomfort or fatigue, enabling you to focus on your conversations and tasks.
Meanwhile, durability ensures that the headset can withstand regular use, movement, and potential accidental drops, providing reliability and longevity for your communication needs.
Audio Quality
The audio quality in a salesperson's headset is essential for effective communication and engagement with clients or prospects.
A high-quality headset should deliver clear and crisp audio, allowing you to hear and understand conversations clearly. It should also provide accurate and balanced sound reproduction, minimizing distortions, echoes, or background noise. I recommend avoiding mono headsets (the ones with one ear), as these make it easier for background noise to distract you.
Connectivity and Compatibility
Connectivity refers to how the headset connects to your devices. Wireless headsets often use Bluetooth technology to connect to smartphones, tablets, or computers, providing freedom of movement during conversations. Who doesn’t want that?
Wired headsets, on the other hand, connect directly via USB, audio jack, or other proprietary connectors. Make a selection based on your office setup and daily activities.
Ease of Use
The best sales headsets should be super easy to use, with intuitive controls and easy setup. Features like inline controls for volume adjustment, call answer/end buttons, and mute functions can enhance convenience.
Battery Life (for Wireless Headsets)
If opting for a wireless headset or earbuds, consider the battery life to ensure it lasts a full day of use on a single charge. Otherwise, you'll need a backup set!
4 Factors to Consider When Buying a Headset for Sales
We hope you'll find what you’re looking for among those above. But if you’re still hesitant, we understand.
This is important to your sales career, and you want to ensure you’re making the right choice. To help you make the right decision, we've included some important factors to consider in this section.
1. Wired vs. Wireless Headsets
Nobody wants yet another wire around their desk. But while wireless is more convenient, wired headsets are more reliable and not as susceptible to external interference or connection issues.
Both of them have their merits and drawbacks. For example, wireless headsets allow you to move around freely. If you’re working from home, you’d understand the level of comfort this flexibility provides.
A wired headset, on the other hand, doesn’t rely on batteries. This means you don't have to worry about charging your headset or the battery running out during essential calls or tasks.
2. Price vs. Quality
This consideration shouldn’t be open to debate. You need a quality headset if you don't want to be a poor-performing salesperson who always blames their tools.
While a quality headset may have a higher upfront cost, it is often a worthwhile investment in the long run. Its durability and reliability result in fewer issues or malfunctions, reducing the need for frequent replacements or repairs. This, in turn, saves both time and money in the long term.
3. Over-Ear vs. On-Ear vs. In-Ear
A well-fitting over-ear headset will be more comfortable, and it’s much easier to hear subtle noises with over-ear headsets. Your brain will work less on isolating all the background noise, leaving you a bit refreshed at the end of a long sales day.
4. Noise Canceling Microphones
While many apps like Krisp offer noise-cancellation, we still recommend that you choose a noise-canceling microphone. This factor is especially important for remote sales teams, where reps work from home. Barking dogs, ambulance sirens, crying babies, the neighbor's 1 p.m. yard party—we've all been on calls that got interrupted.
Invest in a Great Sales Headset for Maximum Performance
In summary, before you settle for any sales headset, look out for some important features, including:
- Battery life
- Audio quality
- Connectivity and compatibility
- Ease of use
- Durability
- Noise cancelation
All these are necessary to keep you focused. Sales calls aren’t easy, and the last thing you need is a headset that disrupts your calls and annoys your prospects. Everything being equal, the more confident and comfortable you sound during a sales call, the more the person on the other side can trust you.
Invest in a good sales headset today and be unstoppable.
